Understanding User Roles and Changing Roles in OVOU

Changing Users' Roles

In OVOU, there are four user roles with varying levels of access: Admin, Member, Member (View Only), and Owner. This guide explains each role and provides steps to change a user’s role in your team dashboard.

User Roles in OVOU

  1. Admin: Access to all administrative features, except billing
  2. Owner: Full access to all features, including billing and administrative.
  3. Member: Access to all features with global permissions applied.
  4. Member (View Only): Access to all features except editing profiles.

Changing a User's Role


  1. Click on Manage Users to access and manage user accounts.
  2. To change a team member's role, click the Edit button next to the user's current role.
  3. From the dropdown menu, select the Admin role for the user.
  4. Click Save to apply the role change for the selected user.
  5. Follow the same steps to assign another member as an Admin for the dashboard.
Info
The primary team admin can assign additional team admins to the dashboard. Feel free to add as many team admins as you need.
If you have questions about roles or need assistance, contact us at support@ovou.com.

FAQs

  1. Can I assign multiple Owners to the account?
    No, there can only be one Owner for the account. Other users can be assigned as Admins for administrative access.

  2. What happens if I remove Admin access from a user?
    The user will lose administrative privileges and will be reassigned to the selected role (e.g., Member or Member (View Only)).

  3. Can a Member (View Only) be upgraded to Admin?
    Yes, you can change any user’s role by following the steps above.

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