Deleting Your Profile
Individual users have the option to delete their OVOU profiles. However, it’s important to note that you cannot delete a profile that is currently set as “live.” Before proceeding with deletion, ensure you have another profile set to live.
Steps to Delete Your OVOU Profile
- Log in to your OVOU account.
- Click on Account.
- Click Delete account at the bottom of the Account page.
- You'll be asked to enter your password to confirm you want to delete your account.
Important: If your profile is currently live, you must switch another profile to live status before you can delete the intended profile.
If you've accidentally deleted your profile and wish to restore it or have any other questions, please contact OVOU Support at support@ovou.com.
FAQs
- What Does “Live” Mean?
A “live” profile is the one currently active and visible to others. To delete a profile, you must designate a different profile as live before proceeding. - Can I Restore a Deleted Profile?
Yes, if you’ve deleted a profile by mistake, reach out to our support team at support@ovou.com, and we’ll help restore it. - What Happens to My Data When I Delete My Profile?
When you delete your profile, all associated data is permanently removed from our system. Be sure to back up any important information before proceeding. - Can I Delete All Profiles?
If you wish to delete all profiles associated with your account, you must first deactivate any live profiles. Contact our support team if you need further guidance.
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