How do I send you my logo for my Team cards?
Once your team order has been placed, expect an email shortly after. We'll ask for some design details, like your logo and other specifics such as names or serial numbers. This step is crucial for us to ensure smooth processing of your Team order. Additionally, we'll send you mockups for your review and approval.
If you don't see our email arrive promptly, please take a moment to check your junk or spam folders. If it's not there, please reach out to us at
orders@ovou.com. And remember to whitelist
orders@ovou.com in your email settings to ensure you receive our future communications.
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Do I need a Team card or an Individual card?
A Classic card is designed for an individual. You have full control over your profile, as well as the ability to build 3 separate profiles. This will allow you to use your card in many different settings, making memorable connections, no matter the ...
How do I login to the Team Administrator Dashboard?
Immediately following the purchase of a Team plan, you will receive an email that allows you to upload your logo and designate the Team Administrator email. A password will be sent to the specified email, completing the setup of the Team ...
Can we reuse the seat/slot and the cards if employees leave?
In the event a team member departs, you can reassign the seat to a new individual to take their place. If the card features only a logo with a serial number on the back, it can also be reutilized by the incoming team member. However, if the card ...
How to order a Team Add-on?
The team owner can add additional seats to the team by purchasing team add-ons. To order these add-ons, you can navigate to the "Manage Subscription" option in the side menu of the team dashboard. Each team add-on includes a complimentary physical ...
How do I activate my Team card?
The Team Administrator must first assign the card to you.* You should then receive a verification email that will look like the image attached. Click "Activate Your Account", this will direct you to create a password and then you will be able to log ...