What Are the Shipping Options for OVOU Cards?

Tracking Your Order

We offer different shipping options to ensure your OVOU card arrives promptly and securely, depending on your destination country. Here’s a breakdown of our shipping services and what to do if you need assistance.

Shipping Options

  1. Express Service: Includes shipment tracking for added peace of mind.
  2. Regular Lettermail: A budget-friendly option without tracking.

Order Confirmation and Tracking

Once your order is processed and shipped, you'll receive an email with tracking details (if applicable).

If you don't receive tracking information after placing your order, email us at orders@ovou.com. Please include your order number for reference.

FAQs

  1. How can I track my order?
    If you selected the Express Service, tracking details will be emailed to you after shipment.

  2. Can I switch to Express Service after placing my order?
    Contact us at orders@ovou.com as soon as possible, and we’ll assist if your order hasn’t been shipped yet.

  3. What should I do if my card hasn’t arrived?
    Check the estimated shipping times, and contact us if your card hasn’t arrived within the expected timeframe.

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